Stellenanzeige: Aftersales Senior Service Contracts Specialist / Product Owner (m/f/d)

Hays AG

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Aftersales Senior Service Contracts Specialist / Product Owner (m/f/d)

Über uns

Our many years of recruitment experience and our expert knowledge of the engineering job market make us a strong partner for engineers and technicians. We maintain close relationships with customers across all industries and therefore can provide engineering specialists with exciting projects and attractive job opportunities, drawing on your personal interests and experience. As your professional companion, we support you throughout the entire process, from the first contact to the first day on your new job – all this completely free of charge. Register now and look forward to many interesting and suitable positions and projects.

Ihre Aufgaben

  • You will be responsible for creating the business cases behind our service package offerings, whilst tailoring them to our customer’s needs
  • You will design and facilitate service packages. From extended warranty to carefree service and maintenance packages, your task is to satisfy customer wants whilst generating revenue
  • You will lead negotiations with 3rd party suppliers such as reinsurers to establish the best possible care packages for our customers
  • You will accompany the integration of new products into our end-to-end customer journey
  • You will work closely with our eCommerce and Marketing teams to create a diverse product offering of aftersales products
  • You will develop new initiatives along with developing current offerings to evolve our aftersales products portfolio with emphasis on revenue generation
  • You will work in an agile and cross-functional team with the opportunity to travel when needed
  • We work in a Hybrid model with both office and remote working on offer

Ihr Profil

  • You have a degree in business management, business administration, business informatics or a comparable qualification
  • You have experience working in strategy & business development, preferably in the automotive industry or at a leading consultancy firm. A start-up environment in the automotive industry is also considered good experience
  • You have a firm grasp of Aftersales processes in the automotive industry
  • You have an independent, goal-oriented and organized way of working, with excellent analytical skills and a structured way of thinking
  • You have a high affinity for the automotive industry, especially for electric mobility, combined with extensive knowledge of the automotive market, market segments and competitors
  • Excellent understanding and grasp of Microsoft office and teams programs
  • You love working in a dynamic, fast paced and international environment with an agile way of working
  • Your English is C1 or C2 level (fluency in a non-German European language or Mandarin is a plus). German is not required but a bonus at any level
  • You have good time management skills and can effectively manage multiple priorities with changing deadlines

Wir bieten

  • Varied work in a renowned company
  • Support in the ongoing project by our team
  • Flexible working hours
  • Good transport connections
  • Home office possibility
  • Annual vacation entitlement of 30 days
  • Possible employment in a permanent position with our customer

Ihr Kontakt

Referenznummer
755371/1

Kontakt aufnehmen
Telefon:+ 49 621 1788-4297
E-Mail: positionen@hays.de

Anstellungsart
Anstellung bei der Hays Professional Solutions GmbH

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